Remote Opens But Won't Close Garage

A common issue with garage door sensors involves either a blocked path between the sensors, dirty safety eyes, loose wires at the sensors or the motor head, faulty sensors, or a malfunctioning motor control board. These problems can prevent the transmitters (remotes) from closing the garage door. Additionally, try unplugging the garage door opener and plugging it back in after a short while.

Steps to resolve the issue:

  1. Inspect and align the garage door photo sensors
  2. Clean the sensor eyes (consider replacing the sensors if defective)
  3. Examine wiring for any damage
  4. Ensure proper connections between wires at the motor and sensors
  5. Unplug the motor, wait for a few minutes, then plug it back in and test again
  6. Clear the motor's memory and reprogram everything from scratch
  7. Replace the motor control board
  8. Get new remote controls
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